Last updated: October 14, 2026

Delo Home Textiles (“we”, “us”, “our”) is the trade name of Anhui Delo Feather Co., Ltd., located at 3rd Floor, Building 6, Juxin Science and Technology Park, Lu’an City, Anhui Province, China. This Privacy Policy explains how we collect, use, store and protect information when you visit delosleep.com (the “Site”) or contact us.

1. Who We Are

This Site is operated by Anhui Delo Feather Co., Ltd., a home textile manufacturer based in Lu’an, Anhui, China. For any question about this Policy or your personal data, contact us at ethan@delochina.com or by mail at the address above.

2. Information We Collect

We collect information in three ways:

  • Information you give us directly. When you submit an inquiry, request a quote or sample, or email us, we collect the details you provide: your name, company name, email address, phone or WhatsApp number, country, and the content of your message, including any product specifications or files you send.
  • Information collected automatically. When you browse the Site, our servers and analytics tools collect technical data such as your IP address, browser type, device type, pages visited, time spent on pages and referring website. This data is collected in aggregate and is not used to identify you personally.
  • Cookies. We use cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and prepare quotations;
  • Communicate with you about samples, orders and shipments;
  • Send information you have requested, such as catalogues or product specifications;
  • Operate, maintain and improve the Site;
  • Analyze Site traffic and usage patterns;
  • Meet legal, accounting and record-keeping obligations.

We do not sell your personal information, and we do not use your inquiry details to send unrelated marketing messages.

4. Legal Bases for Processing (EEA/UK Visitors)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the following bases:

  • Contractual necessity — to respond to your inquiry and take steps before entering a contract;
  • Legitimate interests — to operate and improve our Site and communicate with business contacts;
  • Consent — where you have accepted non-essential cookies or subscribed to updates;
  • Legal obligation — where retention is required by law.

5. Cookies and Similar Technologies

We use essential cookies to make the Site work and, with your consent, analytics cookies (Google Analytics 4) to understand how the Site is used. Details, retention periods and your choices are described in our Cookie Policy.

6. How We Share Information

We share personal data only with:

  • Service providers that help us operate the Site and communicate with you, such as our website hosting provider, email and SMTP service provider, and analytics provider (Google LLC). These providers process data on our behalf under contractual safeguards.
  • Authorities where disclosure is required by law or to protect our legal rights.

We do not share your contact details with other manufacturers, traders or marketing lists.

7. International Data Transfers

We are located in China. If you contact us from outside China, your information will be transferred to and processed in China. Some of our service providers (such as Google) may also process data in other countries. Where required, we rely on appropriate safeguards for these transfers.

8. Data Retention

We keep inquiry and correspondence records for as long as needed to handle your project and for a reasonable period afterward for follow-up and record-keeping — generally no longer than five years from our last contact, unless a longer period is required by law or an ongoing business relationship. Analytics data is retained according to the settings of our analytics provider.

9. Data Security

We use reasonable technical and organizational measures to protect your information, including access controls on email and website administration, encrypted connections (HTTPS) across the Site and spam/abuse filtering on forms. No method of transmission over the internet is completely secure; if you believe your interaction with us is no longer secure, contact us immediately.

10. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal data we hold about you;
  • Correct inaccurate or incomplete data;
  • Request deletion of your data;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, email ethan@delochina.com. We will respond within a reasonable timeframe.

11. Changes to This Policy and Contact

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows the current version; material changes will be noted on this page.

Contact: Anhui Delo Feather Co., Ltd. (Delo Home Textiles) 3rd Floor, Building 6, Juxin Science and Technology Park, Lu’an City, Anhui Province, China Email: ethan@delochina.com Phone / WhatsApp: +86 189 5517 5852